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Terms and condition



Terms and Conditions

Last Updated: [ Apr-2025 ]

Welcome to Nearby Foods! These Terms and Conditions govern your use of our website and services. By accessing or using Nearby Foods, you agree to be bound by these terms. Please read them carefully.

1. Definitions

  • "Nearby Foods" refers to our food delivery service.

  • "User" refers to any individual using our platform, including customers, restaurants, and delivery drivers.

  • "Restaurant Partner" refers to food vendors listed on our platform.

  • "Delivery Driver" refers to individuals who provide delivery services through our platform.

2. Use of Services

  • Users must be at least 18 years old to place an order.

  • You agree to provide accurate and complete information when using our services.

  • We reserve the right to refuse service or cancel orders at our discretion.

3. Order Placement and Cancellation

  • Once an order is placed, it cannot be canceled or modified unless approved by the restaurant.

  • Nearby Foods is not responsible for errors in orders due to incorrect user input.

  • Refunds, if applicable, will be processed based on our refund policy.

4. Delivery Services

  • Delivery times are estimated and may vary due to unforeseen circumstances.

  • Users must provide an accurate delivery address.

  • If the user is unavailable at the time of delivery, the order may be canceled without a refund.

5. Fees and Payments

  • Users agree to pay the full amount for their orders, including delivery fees.

  • Payments must be made via the available payment methods on our platform.

  • Any disputes regarding payments must be reported within 48 hours.

6. Restaurant and Food Liability

  • Nearby Foods acts as an intermediary between users and restaurants.

  • We are not responsible for food quality, preparation, or safety.

  • Any complaints regarding food must be directed to the respective restaurant.

7. User Conduct

  • Users must not misuse the platform for fraudulent or illegal activities.

  • Any abusive behavior toward restaurant staff, drivers, or customer support will not be tolerated.

  • Violation of these terms may result in account suspension or termination.

8. Limitation of Liability

  • Nearby Foods is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

  • We do not guarantee uninterrupted access to our platform.

9. Changes to Terms

  • We reserve the right to modify these terms at any time.

  • Users are responsible for reviewing the updated terms regularly.

10. Contact Information

For any queries regarding these Terms and Conditions, please contact us at support@nearbyfoods.com.

Thank you for using Nearby Foods!