Privacy Policy
Last Updated: [Date]
Nearby Foods ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 applicable in Tamil Nadu, India.
We may collect the following types of information when you use our services:
Personal Information: Name, phone number, email address, delivery address, payment details.
Transaction Data: Order details, payment status, and history.
Device and Usage Data: IP address, browser type, operating system, and app usage.
Location Data: Real-time location for delivery services (if permitted by the user).
We use your information for the following purposes:
To process and deliver your food orders.
To provide customer support and resolve complaints.
To improve our website, mobile app, and services.
To send notifications regarding order status and promotions (with your consent).
To comply with legal obligations and protect against fraud.
We do not sell or rent your personal data. However, we may share your information with:
Restaurant Partners: To fulfill your orders.
Delivery Drivers: To facilitate deliveries.
Payment Service Providers: For secure payment processing.
Law Enforcement Agencies: When required by law or for fraud prevention.
We implement reasonable security practices as per the IT Act, 2000, including:
SSL encryption for secure transactions.
Restricted access to personal data.
Regular security audits to prevent unauthorized access.
As per Indian data protection laws, users have the right to:
Access, update, or delete their personal information.
Withdraw consent for marketing communications.
Request information on how their data is used.
For any requests, email us at support@nearbyfoods.in
We retain your personal data only as long as necessary to provide our services and comply with legal obligations.
We use cookies to enhance user experience. You can manage cookie preferences through your browser settings.
Our platform may contain links to third-party websites. We are not responsible for their privacy policies.
We may update this policy periodically. Users will be notified of significant changes.
Contact Us For questions about this Privacy Policy, email us at support@nearbyfoods.in
Thank you for trusting Nearby Foods!
